Conversation 5: Poor example

District Nurse and son. Son goes into practice to ask DN about his father 2 days after discharge.

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Son anxious re time and now anxious as people can hear what he is saying
Hasn't introduced herself.- or asked what his name is
Misses cue about anxiety
DNS should know the cases if discussed at meetings in practices where the Gold Standards Framework (GSF) is implemented
However, a more sensitive approach would have been helpful

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Completely misses the distress of the situation

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Misses the cue re eating and the opportunity to offer practical advice - re 7P's
Son leaves feeling even more stressed- and his sisters wont update him and he won't be back till next week
He reflects on how much he missed his dad when growing up and this is so hard - he has to go to work and cant get much time at all with his father alone

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